Hi Reader
Life happens in 3's...
Right. I owe you an explanation โ and honestly, I debated whether to tell you the full story or just breeze back in with a casual "Happy Spring!" But that's not how I roll, and you deserve better than that.
In January, I had great plans for a new in person event... a barrage of things went wrong, not least norovirus impacting a chunk of attendees and a last minute cancellation by my caterers.
Then a bigger issue was that I got 'phished' and it has put us all back by 3 months.
If you want to know more, read on, or if not jump to the next section
I created a new Facebook advert. One hour later โ literally one hour โ an email landed that looked exactly like it came from Facebook. Same branding. Same tone. Perfectly timed. It said I'd breached their terms and conditions, and that if I didn't respond, my account would be closed.
So I clicked the link. Of course I did. I'd just created an advert โ my brain connected the dots exactly the way they wanted it to.
That stomach-drop moment? I had it instantly. You know the one โ like when you realise you've left your handbag on the train and the doors have already closed.
It was a phishing email. And I'd walked right into it.
I contacted Facebook within minutes. Minutes. And they didโฆ absolutely nothing. No lock on the account. No urgent response. Nothing.
What happened next was a masterclass in how not to treat a customer. The attackers drained the bank card linked to my ad account, used my email to blast out spam (which destroyed our sender reputation overnight), and then tossed away my account of 15 years like yesterday's teabag. Despite over 100 hours of calls, forms, appeals, and increasingly creative emails from me โ Meta never properly helped. Not once.
The email chaos took three months to untangle. I could still technically send emails, but they were landing in your spam folders โ so our cyber team had to ring-fence everything, carefully rebuild our reputation, and nurse our deliverability back to health.
Am I embarrassed? A bit. Am I furious with Meta? Enormously. Especially as they know that this is happening to many small businesses like mine and Meta have zero intention of helping solve this.
But let me be absolutely clear about something: this was a social media attack, not a crypto attack. My crypto portfolio? Completely untouched. Not a single satoshi. Not a penny. Because that side of my life is locked down โ proper security, proper processes, proper paranoia. The attackers got into my Facebook and the email that come from Facebook/Meta account. They didn't get anywhere near my crypto.
And that distinction matters โ because too many people hear "hack" and assume it means crypto is dangerous. It wasn't crypto that let me down. It was a 15-year-old Facebook Advertising Account and a phishing email that looked exactly like the real thing.
BUT.... I'm back. The newsletter has had a refresh. Same honesty, same Saturday morning coffee. Let's crack on. โ
๐ Important: None of the data we hold at CryptoGran has been compromised, and none of my personal crypto holdings were touched. The attack hit my Facebook ad account and email โ not our systems and not my portfolio. Hand on heart.